Field Training Officer Boot Camp
The course is intended for the EMS professional that is or is seeking a role as field training officer, but has limited formal experience or training.
FTOs Are a Critical Employment Link
Recruitment and retention are critical EMS management tasks, yet each is highly dependent on the other. The new recruit needs nuturing and assessment, while instilling the core principles of the organization. This is also a critical phase where those who have the skills (or can be taught them) need to be identified, and those who don't belong in EMS are encouraged in a different pathway. These critical teaching and assessment tasks must be well documented, follow successful strategies and coordinated with senior leadership.
This boot camp is designed to meet the core educational requirements for the beginner FTO.
Monday, February 1, 2010
Best practices in Precepting: A summary of best available evidence
Get real! Foundations of experiential education
“Starting right”: Setting expectations, creating culture
Adult education - learning styles, teaching styles, some theory, delivery methods
Generational differences in learning/behavior
Teachable moments: Learning from every call, picking the right lesson
Tuesday, February 2, 2010
Communication skills - written documentation, providing feedback, constructive remediation
Conflict resolution - resistance to training, dealing with negativity, behavioral issues
Role plays on: Dealing with difficult employees
The role of the mentor
Giving SMART Feedback
Assessing competence - assessing and documenting competence in the context of performance in the field, methods
Wednesday, February 3, 2010
Time management - balancing: teaching, personal development, data management, maintenance of skills and knowledge, assessments
Risk management - patient safety, personal safety, public safety, injury prevention, mitigation
Performance management - quality assurance, evaluation techniques, research, outcomes, reporting
Program development - needs assessments, design, development, implementation, evaluation
What End Does This Go In? Quality Assurance and Continuous Quality Improvement
Documentation - NEMSIS is My Friend: Using Data